Some Amazon employees are pushing back after CEO Andy Jassy hinted that AI could replace certain workers. In a company meeting, Jassy said tasks “not adding a lot of value” might be automated—a statement that didn’t sit well with staff, especially those in customer service and HR, where layoffs have already hit. Critics say this approach treats people like disposable software updates. Amazon, for its part, insists it’s about becoming more efficient, not heartless. Employees remain unconvinced.